Who We Are

We are Highlands, a vibrant, fast-growing beverage company in Kenya, committed to delighting our consumers and supporting our employees every day. Together, we are One, On, and Strong, always striving to become Kenya’s number one beverage company.

Our Purpose & Promise

We create refreshing drinks that Kenyans love and can afford. Our mission is to delight every consumer, every time. Our commitment to our employees makes us great—every day, we play as a team and strive to become better in all we do.

The Purpose of the role

As a Warehouse Manager, you will be responsible for overseeing the day-to-day operations of our company's warehouse facility for both finished goods and raw materials. You will manage inventory, coordinate outbound and receiving activities, develop a motivated and result orientated team, and ensure efficient utilization of space and resources. Your role is crucial in maintaining an organized and productive warehouse environment to meet customer demands and optimize operational efficiency.

Detailed responsibilities include:

Warehouse Operations Management:

• Oversee all warehouse activities, including receiving, storing, picking, packing, and loading of goods.
• Develop and implement efficient processes and procedures to optimize workflow and minimize errors.
• Monitor inventory levels and coordinate with planning and production teams to ensure adequate stock availability.

Inventory Control:

• Implement inventory management systems to accurately track stock levels, orders, and shipments.
• Conduct regular inventory audits to reconcile discrepancies and identify slow-moving or obsolete items
• Develop strategies for inventory optimization, including stock rotation, space utilization, and order fulfilment.

Team Supervision and Training:

• Recruit, train, and supervise warehouse staff, including warehouse associates, forklift operators, and administrative personnel.
• Provide leadership and direction to ensure team members understand their roles and responsibilities.
• Conduct performance evaluations, provide feedback, and identify opportunities for training and development.

Shipping and Receiving:

• Coordinate inbound and outbound shipments, including scheduling deliveries, managing freight carriers, and preparing shipping documentation.
• Ensure accurate and timely processing of incoming and outgoing goods, including verification of quantities and quality.

Safety and Compliance:

• Enforce safety protocols and procedures to maintain a safe working environment for warehouse staff.
• Ensure compliance with OSHA regulations and company policies regarding workplace safety.
• Conduct regular safety inspections and address any hazards or safety concerns promptly.

Equipment Maintenance:

• Schedule and oversee maintenance and repairs of warehouse equipment, including forklifts, pallet jacks etc
• Ensure all equipment is properly maintained and in good working condition to support warehouse operations.

Continuous Improvement:

• Identify opportunities for process improvement and cost savings within the warehouse operations.
• Implement lean principles and best practices to streamline workflows and increase efficiency.
• Monitor key performance indicators (KPIs) and implement corrective actions as needed to achieve operational targets.

Core Competencies and Traits

Strong leadership and team management skills.

Ability to communicate effectively and positively influence the team and other stakeholders.

Proficiency in warehouse management systems (WMS) and Microsoft Office applications.

Knowledge of inventory control principles, warehouse operations, and logistics processes.

Familiarity with safety regulations and best practices for warehouse operations.

Ability to multitask, prioritize tasks, and work effectively under pressure.

Education and Experience Level

• Bachelor's degree in Business administration, Logistics, or a related field.
• Minimum of seven years’ experience in warehouse management,3 of which should be in Supervisory role.
• Proven experience in warehouse management or a similar role, preferably in a distribution or logistics environment.