The ICT Officer keeps the organization's network, servers, business applications and digital services running securely and reliably, and provides first - and second-line technical support. The role covers ERP Support, systems administration, network infrastructure maintenance, cybersecurity, cloud services, business systems integration and reporting, spanning head office, depots and other business locations. The ICT Officer works cross departmentally to clear technology bottlenecks, such as slow SAP reporting at month-end or unreliable connectivity at remote sites, and to find where automation or better tooling can cut manual work.
